Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which Avid Mortgage Solution collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://avidmortgages.com website (“Site”).This privacy policy applies to the Site and all products and services offered by Avid Mortgage Solution.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Avid Mortgage Solution may collect and use Users personal information for the following purposes:

  • To improve customer service
  • Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
  • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
  • We may use feedback you provide to improve our products and services.
  • We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature
  • To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
  • If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
  • If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Compliance with children’s online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy

Avid Mortgage Solution has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Avid Mortgage Solution
1201 Puerta Del Sol, Suite 325
San Clemente, CA 92673
(866) 933-9555 | info@avidmortgages.com.
This document was last updated on 02/16/2017

SMS Terms & Conditions

  1. SMS Consent Communication:
    Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
  2. Types of SMS Communications:
    If consent has been given to receive text messages from [Company Name], messages may be received related to Conversational messagesExample: “Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
  3. Message Frequency:
    Message frequency may vary depending on the type of communication. For example, up to3 SMS messages per week may be received related to Conversational messages.Example:
    “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
  4. Potential Fees for SMS Messaging:
    Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
  5. Opt-In Method:
    Opt-in to receive SMS messages from [Company Name] can be done in the following ways: they fill out a website form
  6. Opt-Out Method:
    Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
  7. Help:
    For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (insert the link)
    Additional Options:
    If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
  8. Standard Messaging Disclosures:
    Message and data rates may apply.
    Opt out at any time by texting “STOP.”
    For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
    Message frequency may vary.